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Tech & Telecom

Raise the bar with social listening. Stay one step ahead by implementing real-time insights in your strategic decisions.

Respond to changing behavior

Whether you belong to telecom, video games, software, or any other subsection of the technology industry, you must power your insights with a platform that speaks your language. Talkwalker's AI-powered platform will give you the edge you need in this evolving industry, by tracking conversations around competitors, products, and consumer behavior.

Why Talkwalker

Monitor the landscape and all its players

Use social listening to compare yourself with your competition. Keep an eye out for what customers are saying on 5G, IoT, big data, or any other trend relevant to your brand.

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Respond to changing consumer behavior

Track popular hashtags, favorite products, and sentiment, to constantly improve your customers' experience. Use real-time insights to adapt, based on changes in consumer needs.

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Find trends before they become mainstream

Understand what the market wants and innovate at every step. Leverage our Conversation Clusters to uncover hidden patterns or trends, and capitalize on potential market gaps.

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Our Clients in
Telecom

On top of the obvious performance of the tool in terms of coverage, artificial intelligence and data integration, the hyper-intuitive, modular interface and change management were determining factors in our decision to choose Talkwalker.

Bruce Hoang

Digital Communication & Data Director, Orange France

See the case study

Publications

To make a change in the fastest growing industry you need to use the right tools. Leverage the power of social listening.

Blog

Shaping post-pandemic success with consumer insights: Hear from Red Comm Indonesia

As part of our Social Media Trends 2022 campaign, we organized a webinar with Red Comm Indonesia, one of the award-winning marketing agencies in the region. ...

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Blog

The top 60 Instagram influencers in India

Influencer marketing has been on the rise over the last few years, and shows no signs of slowing down in India. Instagram influencers are to ...

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Blog

How to measure customer experience in the metaverse

We thought that measuring customer experience in the real world and on the web was enough. But that was before the metaverse, an amalgamation of ...

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Blog

Marketing strategy to marketing plan

Creating your marketing strategy is a challenge. Your first challenge. Your second, is writing your marketing plan. Together, they’ll guide you, your team, ...

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Blog

Romain Mazeries: An innovative way to put back clients in the center of our strategy

Romain Mazeries, CEO, MANGOPAY talks about how you can reconnect with your customer, by better listening to social data. Enabling successful brands to put clients ...

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Blog

Bruce Hoang: How the pandemic changed consumer behavior

We caught up with Bruce Hoang, Director Communication, Channels and data, ORANGE France. Here he looks at how the pandemic has changed consumer buying habits, ...

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Blog

11 steps for PR Crisis Management

Do you get a buzz from PR crisis management? I do, but don’t tell! Panic gets you nowhere, while balance keeps your brand ...

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Blog

Social Media Trends for 2022

It’s back. Bigger and better than ever. The social media trends you need to know. Together with HubSpot, we've brought together insights from 70+ ...

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Blog

10 best image recognition tools

There's a ton of information flooding the Internet, predominantly on social media platforms. For brands, this social data is both a challenge and an opportunity ...

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